Returns & Exchanges

We want you to love your shades, but if they aren't helping you look your best while running or biking, we offer a 30-day hassle-free return policy for all U.S. orders. All returned sunglasses must be in their original packaging and in like-new condition to qualify for a full refund.

1

Locate Your Order

Visit our online returns portal and enter your order number and shipping zip code to pull up your purchase history.

2

Select Your Items

Choose the specific pair of sunglasses you wish to return or exchange and tell us the reason so we can keep improving our gear.

3

Print & Pack

Download your prepaid shipping label, securely pack your shades in their original flamingo-approved box, and tape the label to the outside.

4

Ship It Back

Drop your package off at any authorized carrier location; once we receive and inspect the goods, we will process your refund or ship your new pair.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing